Return & Refund Policy

Thanks for shopping at Damned Designs. We stand behind our products and offer an exchange or refund against manufacturing defects.

Returns
Please create a ticket, no later than 3 calendar days from the date the item was received with proof of the defect. If the product can be restored to perfect condition by replacing a part, we will ship out the necessary part to you. We reserve the right to accept the return.

If a return is authorized, you can choose to receive a replacement (if available )or a refund.
Your item must be unused and in the same condition that you received it and in it’s original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of
payment). If a replacement is requested, it will be shipped out immediately.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping
Since we pride ourselves in the quality of our products, we will send you a pre paid return label to return your defected product. Original shipping charges will be returned as well (unless there were multiple items on the order)

Contact Us
If you have any questions on how to return your item to us, please create a ticket here